Terms

All items are handmade by myself so slight variances are to be expected, approximate sizes and information on product pages are as accurate as possible. Also, small natural imperfections and maker marks might be visible due to the handmade nature of my pieces, we see this as part of the charm of having a handcrafted item and not as a flaw.

Behind Bracken abides by the British Hallmarking Act 1973 so all Sterling Silver items over 7.78g will be hallmarked to guarantee metal purity. All gold items over the weight of 1g will be hallmarked. More information on this Act can be found here.

We offer a lifetime repair service on all of our pieces. Breakages that we deem as faults will be repaired free of charge, but a small charge may apply for wear and tear repairs or chain replacements. Unfortunately we do not offer repair services on jewellery that is not ours.